Not So Fast Food

Having no Internet the other day, I decided that the best thing to do in the circumstances would be to go into our local McDonalds restaurant and check my emails, as they have free wifi there. On arrival at the McDonalds in Worle, Weston super Mare I was greeted with a huge queue which spanned the whole restuarant. After queueing for around 20 minutes, I finally heard those famous words “can I help you?”

“Yes please, I’ll have one of those new burgers, not the meal, just the burger, 2 happy meals with chicken nuggets and 2 hamburgers, no not with chips, just the burgers”

“I’m sorry but its going to be a few minutes for the burgers,” he said “I’ll bring them over. “Can I have some sauce please?” I said. “Sorry, but we are no longer giving away the sauce” he said “You will have to pay extra for it. “What do you mean?” I said crossly “I have bought nuggets though.” He reluctantly handed over one portion of ketchup.

So while the rest of the family tucked into their food, I sat there and waited for my hamburgers. And I waited and I waited. And in the end I was approached by a member of staff asking me if I was ok as I was obviously slightly agitated.

“Well actually I am not ok” I said, “I mean it comes to something when you cant even go into a fast food restuarant and get a hamburger”.

I am so cross with McDonalds. It’s not even as if I have never had a problem with them before, as I’m sure you have too at some point. But the straw that finally broke the camels back was the mention of the “Sauce Policy”. Come on who thought that one up.

I have complained to them via their website and I also have their telephone number which is 020 8700 7505. I tell you I am going down the library next time the Internet goes off. There’s probably a better chance of getting served a burger in there!

test Filed under General | Tags: complain, McDonalds, sauce policy |